What is customer loyalty?

Ishani Apr-30-2023 10:00:32

363 days ago

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1 Answer

Customer loyalty is the strong feelings of trust, support and devotion that a customer has for a particular business or brand resulting in them consistently returning to purchase products or services from that business or brand. It is a mutually beneficial relationship between the customer and business where customer loyalty increases customer retention and leads to increased sales for the business.

Aaliyah

2 Ques 1 Ans

answered 22 Aug 2023

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